SMS Marketing

Scale Relationships and Revenue with Postscript SMS Marketing

Grow your subscriber list, develop and test your messaging strategy, deliver excellent customer service, and drive purchases and loyalty—all in one place.

We focus on what we do best—making SMS the #1 revenue channel for ecommerce brands. We are building a best-in-class platform that is deeply integrated in the Shopify ecosystem. Want to see how we work? Enter your mobile number below to receive a series of interactive text messages.​

Results to Text Home About

• +$5B In revenue generated by Postscript​
• 22% Online revenue attributed to Postscript SMS​
• 34x ROI across all customers in all categories​

How SMS Marketing Works

Postscript's SMS Marketing offering empowers brands to create meaningful touchpoints at every stage of the subscriber journey—from opt-in to order.​

• Grow Your Audience: Build an engaged and compliant subscriber list with our suite of opt-in tools—including website popups, Onsite Opt-in, checkout collection, shareable landing page links, and back-in-stock notifications.​

• Build Relationships Over Text: Deliver personalized messages and drive 1:1 engagement at scale with our robust segmentation, filtering, tagging, and response branching features.​

• Turn Conversations into Revenue: Provide the right offer, to the right subscriber, at the right time with behavior-based message branching within your Campaign and Automation Flows.​

• Drive Loyalty Through Experience: Keep existing customers engaged and happy with a tailored post-purchase experience designed to drive brand loyalty and repeat orders.​

Grow Your SMS Subscriber List Fast

Desktop & Mobile Popups

• Collect phone numbers and emails on your website.
• Customize design, incentives, and display triggers.
• Use Onsite Opt-in to improve acquisition rates.

Keywords

• Create text-to-join keywords for use across marketing channels.
• Track opt-ins and revenue from different campaigns.

Checkout Collection

• Collect SMS subscribers at checkout on Shopify, Shopify Plus, Recharge, Carthook, and other custom pages.

Landing Pages & Opt-in Forms

• Create standalone SMS opt-in landing pages for email and social media.

QR Codes

• Generate QR codes for packaging, signage, and in-person brand interactions.

Back-in-Stock Automation

• Capture high-intent subscribers when products go out of stock.
• Send SMS alerts when products are restocked.

Send the Right Message, to the Right Person, at the Right Time

Segments

• 45+ segmentation filters, including Shopify data, SMS activity, area codes, and more.

Automation Triggers

• 65+ triggers for automated messages at key customer journey points:
  • Checkout started, order created, shipping updates, product views, Recharge events
  • Low inventory & price drop triggers

Triggers & User Filters

• 85+ trigger filters (e.g., line items, subtotal, discounts).
• 45+ user filters (e.g., keywords, location, purchase history).
• Personalize messages by branching flows based on customer segments.

AI-Powered Messaging & Testing

Brand Center

• Train AI on your unique brand voice.
• Review AI-generated copy before sending.

Infinity Testing

• Replaces manual A/B testing with AI-generated, evolving message variants.
• Drives +20% revenue lift with predictive analytics.

Turn Conversations into Conversions

Flow Builder

• Drag-and-drop tool for building automated SMS flows.
• Create personalized conversations based on customer responses.
• View real-time analytics to optimize performance.

Campaigns (Powered by AI)

• Create engaging campaigns for sales, promotions, education, and more.
• AI optimizes messages for higher clickthroughs, conversions, and revenue.

Automations (Powered by AI)

• Automate customer interactions (e.g., abandoned cart, order shipped, loyalty offers, review requests).
• AI-driven message optimization boosts performance by 20%.

Responses & Customer Support Integration

• AI-powered sentiment analysis (Positive, Negative, Neutral).
• Support integrations: Gorgias, Zendesk, Slack, email forwarding.

Advanced Analytics

• SMS-first analytics built with leading Shopify brands.
• Data-driven insights to refine messaging strategy.
• Dedicated ecommerce experts for strategic guidance.

Premium SMS Services

Postscript Plus

• Custom-tailored SMS programs designed for your brand’s growth stage.

SMS Sales (Powered by AI)

• Trained sales associates use AI-enhanced SMS software to boost conversions.

CashBack Offers

• Replace traditional coupons with high-converting CashBack incentives.

Customizable SMS Program

• Coupons: Set min. spend, eligible products, start/end dates, and limits.
• Global UTM Parameters: Customize tracking for campaigns & automations.
• Short Link Subdomains: Brand your short links (e.g., yourshop.pscr.pt).
• Contact Cards: Add logo, name, URL, email, address, notes.
• Attribution Windows: Adjust default 7-day click / 24-hour view tracking.

Integrations & API

• Help desk, email, popup, and review platform integrations.
• Popular integrations: Shopify, Klaviyo, Gorgias, Recharge, Okendo, Wonderment, Daasity.
• Advanced API for deeper customization.

Compliance & Deliverability

Built-in Compliance

• Features align with TCPA, mobile carriers, and legal regulations.
• Dedicated compliance experts & TCPA Defense Force partnership.
• Direct carrier relationships for better rates & policy updates.

High-Performance Infrastructure

• Pre-paid bandwidth ensures fast message delivery.
• Redundant infrastructure for handling high-traffic events.
• Twilio partnership for 3x throughput capacity.

Support & Success Resources

Live Support & Help Center

• Live chat & email support (Mon–Fri, 9 AM–8 PM ET).
• Self-serve knowledge base with tutorials & guides.

Onboarding Support

• Work with a specialist to set up campaigns, automations, and integrations.

Dedicated Account Management (Professional & Enterprise Plans)

• Monthly strategy reviews & advanced integrations support.